Frederiek Toney is an accomplished entrepreneur with more than two decades of experience in the automotive industry. Most recently he served as President of Ford Motor Company’s Global Customer Service Division. Toney brings exceptional business acumen and a prominent track record of success to the ESS Board and leadership team. He was named a 2022 Automotive News “All-Star” for his visionary leadership and for changing customer service and after-sales for the better not only at Ford and Lincoln dealers, but throughout the industry during his tenure leading Ford’s parts and service operations – where he was responsible for more than $16 billion in annual P&L. Prior to Ford, Toney served in a variety of executive roles at American Honda Motor Company and Caterpillar, Inc., including leadership of parts and service divisions, sales and distribution, and client operations. He holds a B.S. degree from the University of Alabama in Huntsville and an MBA from the University of La Verne in California. Toney has extensive board of director and external leadership experience, including board roles at Henry Ford Health Systems, University of Alabama Huntsville Business School External Advisory Council, Ford Executive Champion for United Negro College Fund, and the National Action Council for Minorities in Engineering. He’s been recognized with numerous awards, including 2022 Savoy Magazine’s Most Influential Black Executives in Corporate America, 2021 Automotive News “Champion of Diversity,” 2021 Rainbow Push Coalition “Living Legends” award, and Black Enterprise list of 100 Most Powerful Executives in Corporate America (2012 and 2017).
Frederiek Toney is an accomplished entrepreneur with more than two decades of experience in the automotive industry. Most recently he served as President of Ford Motor Company’s Global Customer Service Division. Toney brings exceptional business acumen and a prominent track record of success to the ESS Board and leadership team. He was named a 2022 Automotive News “All-Star” for his visionary leadership and for changing customer service and after-sales for the better not only at Ford and Lincoln dealers, but throughout the industry during his tenure leading Ford’s parts and service operations – where he was responsible for more than $16 billion in annual P&L. Prior to Ford, Toney served in a variety of executive roles at American Honda Motor Company and Caterpillar, Inc., including leadership of parts and service divisions, sales and distribution, and client operations. He holds a B.S. degree from the University of Alabama in Huntsville and an MBA from the University of La Verne in California. Toney has extensive board of director and external leadership experience, including board roles at Henry Ford Health Systems, University of Alabama Huntsville Business School External Advisory Council, Ford Executive Champion for United Negro College Fund, and the National Action Council for Minorities in Engineering. He’s been recognized with numerous awards, including 2022 Savoy Magazine’s Most Influential Black Executives in Corporate America, 2021 Automotive News “Champion of Diversity,” 2021 Rainbow Push Coalition “Living Legends” award, and Black Enterprise list of 100 Most Powerful Executives in Corporate America (2012 and 2017).
